Establishing a US distribution model for equine apparel company

THE CLIENT

Equine Apparel and Accessories Provider

Founded in 1993

Supplies to over 180 countries worldwide

THE CHALLENGE

• Struggle to establish a cost-effective distribution network to service the US region
  
  
• Transport bulk goods from China to US – traceability, efficiency, and customs & taxes
  
  
• Be a global player
  
  
• Inaccurate Inventory
  
  
• Late Deliveries
  
  
• Dissatisfied Customers

RESULTS

• 20% Reduction in Warehousing Costs due to a flexible and local workforce operating model
  
  
• 98% Accurate Inventory Increase in Revenue
  
  
• Over 20% increase in Revenue
  
  
• A single point of contact for all warehousing and freight needs, instead of a contact for each service party.
  
  
• 97% On Time Deliveries
  
  
• Improved end customer service experience due to simplified supply chain
  
  
• Returns management program