Establishing a US distribution model for equine apparel company

Jul 2, 2020 8:04:00 PM

THE CLIENT

Equine Apparel and Accessories Provider

Founded in 1993

Supplies to over 180 countries worldwide

THE CHALLENGE

  • Struggle to establish a cost-effective distribution network to service the US region

  • Transport bulk goods from China to US – traceability, efficiency, and customs & taxes

  • Be a global player

  • Inaccurate Inventory

  • Late Deliveries

  • Dissatisfied Customers
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TITAN’S SOLUTION

  • Established a distribution centre in east coast US
  • Customized B2B bulk freight program from China

  • Inspection of goods inbound and outbound

  • Pick, Pack and Ship program

  • Order management system

  • Fulfilment and returns through network of national and regional US carriers

  • Development of agile system for outbound deliveries

RESULTS

  • 20% Reduction in Warehousing Costs due to a flexible and local workforce operating model

  • 98% Accurate Inventory Increase in Revenue

  • Over 20% increase in Revenue

  • A single point of contact for all warehousing and freight needs, instead of a contact for each service party.

  • 97% On Time Deliveries

  • Improved end customer service experience due to simplified supply chain

  • Returns management program

 

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